Taranis Uptime Report for May 2023

May 2023 - Uptime Report

Summary

Monthly Uptime Reports are published each month to provide a comprehensive view of our uptime performance as measured over the last three (3) months and over the last twelve (12) months when available. The report measures our performance based on the availability of our web application and CONNECT mobile app.


The uptime measured for May 2023 is 99.53%


Unscheduled downtime incidents in May 2023

Date

Start Time (ET)

End Time (ET)

Duration (Minutes)

Description

May 16, 2023

8:30am

11:30am

180

Users were unable to access the web application due to application infrastructure issues

May 23, 2023

6:00am

6:30am

30

Users were unable to access the web application due to application deployment issues


Scheduled downtimes during maintenance windows in May 2023

Date

Start Time (ET)

End Time (ET)

Duration (Minutes)

Description

May 14, 2023

3:00am

4:00am

60

Database and security maintenance work 

How is Uptime Calculated?

The uptime percentage is based on the following calculation:


"Uptime" means the total period in minutes during which the Taranis applications are available for access and use during this period.


“Uptime Percentage” means Uptime expressed as a percentage, calculated in accordance with the following formula:   


Uptime Percentage = (X - Y)/X × 100


Where: 


X = Total number of minutes in the month


Y = Total number of minutes of unexpected system unavailability

 

Further Information

If you have any queries on the information within this report please contact Taranis at support@taranis.ag. 





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