Taranis Uptime Report for August 2022

September 2022 - Uptime Report

Summary

Monthly Uptime Reports are published each month to provide a comprehensive view of our uptime performance as measured over the last three (3) months and over the last twelve (12) months when available. The report measures our performance based on the availability of our web application and CONNECT mobile app.


The uptime measured for September 2022 is 99.91%


Unscheduled downtime incidents in September 2022


Date

Start Time (ET)

End Time (ET)

Duration (Minutes)

Description

September 4, 2022

6:03am

6:13m

10

Users were unable to login to the system due to an unexpected issue during a cloud migration process. Taranis engineers fixed the issue restoring the service to normal functionality

September 13, 2022

12:15am

12:30am

15

Cloud maintenance work resulted in an unexpected service interruption

September 18, 2022

4:32am

4:46am

14

Planned production environment work resulted in an unexpected service interruption 

Scheduled downtimes during maintenance windows in September 2022

None.


How is Uptime Calculated?

The uptime percentage is based on the following calculation:


"Uptime" means the total period in minutes during which the Taranis applications are available for access and use during this period.


“Uptime Percentage” means Uptime expressed as a percentage, calculated in accordance with the following formula:   


Uptime Percentage = (X - Y)/X × 100


Where: 


X = Total number of minutes in the month


Y = Total number of minutes of unexpected system unavailability

 

Further Information

If you have any queries on the information within this report please contact Taranis at support@taranis.ag


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