August 2022 - Uptime Report
Summary
Monthly Uptime Reports are published each month to provide a comprehensive view of our uptime performance as measured over the last three (3) months and over the last twelve (12) months when available. The report measures our performance based on the availability of our web application and CONNECT mobile app.
The uptime measured for August 2022 is 99.82%
Unscheduled downtime incidents in August 2022
Date | Start Time (ET) | End Time (ET) | Duration (Minutes) | Description |
August 3, 2022 | 4:46pm | 5:12pm | 26 | Users were unable to login to the system due to authentication issues against the database. Taranis engineers fixed the issue restoring the service to normal functionality |
August 14, 2022 | 3:36am | 4:08am | 32 | Upgrade in infrastructure created an unexpected service interruption |
August 28, 2022 | 2:15am | 2:39am | 24 | Database upgrade resulted in an unexpected service interruption |
Scheduled downtimes during maintenance windows in August 2022
None.
How is Uptime Calculated?
The uptime percentage is based on the following calculation:
"Uptime" means the total period in minutes during which the Taranis applications are available for access and use during this period.
“Uptime Percentage” means Uptime expressed as a percentage, calculated in accordance with the following formula:
Uptime Percentage = (X - Y)/X × 100
Where:
X = Total number of minutes in the month
Y = Total number of minutes of unexpected system unavailability
Further Information
If you have any queries on the information within this report please contact Taranis at support@taranis.ag.
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